Civilmart is an Australian-owned national manufacturer of civil concrete products, supplying the residential development, local government, water, civil infrastructure, irrigation, plumbing and drainage sectors. With 24 sites across QLD, NSW, VIC and SA, we are one of Australia’s largest producers of precast concrete.
We are now looking for a Transport Despatch Coordinator to join our Lara team. This is an exciting opportunity to play a key role connecting customers, Sales, Production and Transport to deliver exceptional service and ensure orders are delivered on time.
As the Transport Despatch Coordinator, you will be responsible for managing customer orders from enquiry through to delivery, while coordinating daily despatch and transport requirements.
Working closely with Sales, Production, Transport and customers, you will ensure orders are processed accurately, deliveries are coordinated efficiently, customer enquiries are resolved promptly, and a high level of service is maintained.
Key responsibilities include:
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Managing customer orders, enquiries and quotes
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Coordinating daily despatch and delivery requirements
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Liaising with customers, drivers, Sales and Production
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Monitoring deliveries and resolving service issues
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Maintaining accurate order, inventory and dispatch records
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Supporting stock control and general branch administration
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Identifying opportunities to improve customer service and operational efficiency